Software Sales Executive

Job Description
Description:
Summary:
Nevada Pic A Part is seeking a driven, hands-on Sales Manager to lead storefront operations and build a high-performing sales team in the auto and truck parts industry. Reporting to the Director of Operations, the Sales Manager owns hiring, staffing schedules, and performance accountability, while disseminating, tracking, and reporting the sales metrics that keep the store profitable. This leader coaches supervisors and customer service representatives toward clear goals, verifies attendance and upskilling, and champions a culture that is safe, clean, and helpful. If you’re an organized, results-driven leader with a passion for customer service and team development, we’d love to hear from you.

Sales Manager
Location: 5100 N.

Reports To

Director of Operations
Pay:
Competitive salary, plus bonus, 70-80k Annual BOE
Job Type:
Full-time
Company Overview:
Nevada Pic A Part is more than just a salvage yard – it’s a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it’s hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!
Proven leadership experience in sales, retail, or customer service management (required)

• Experience hiring, coaching, and holding a team accountable to performance goals
• Knowledge of auto and truck parts (preferred)
• Ability to balance multiple priorities, manage time effectively, and transition team members across duties
• Comfortable disseminating, tracking, and reporting sales metrics
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Bilingual (English–Spanish) (preferred)
• Associate’s or Bachelor’s degree is a plus

Hire and maintain a fully-staffed sales team: 2 Supervisors, 9 Customer Service Representatives, and 1 Loss Prevention team member

• Manage daily storefront operations, staffing schedules, breaks, and task lists
• Hold team members accountable for delivering excellent service with a friendly, professional attitude

Sales & Revenue:

• Disseminate, track, and report sales metrics to management
• Verify and coach Average Ticket Size – 3+ parts per transaction
• Develop and implement strategies to increase profitability and customer satisfaction

Customer Service:

• Verify and coach Customer Satisfaction Rating across the POS System survey, Google Reviews, and ratings; personally address any survey response below a “4”
• Verify and coach Complaint Resolution – resolve guest issues and interchanges efficiently and professionally, escalating as needed
• Verify and coach Repeat Customer Rate – ensure customers leave satisfied and measure return rate in POS System

Verify and coach Inventory Accuracy – ensure all parts are logged and sold correctly

• Operations & Standards:
• Maintain professional communication with coworkers and management
• Train employees on company software, policies, and procedures

Health / Dental / Vision insurance after 30 days

• 9 paid working holidays