Intern-Information Governance Analyst

What this Department does:

The Information Governance department:

• Architects, builds, tests, deploys and supports and manages the entire Microsoft 365 SharePoint Farm.
• Provides support to end users for Architected SharePoint, Teams and OneDrive Issues, along with support for physical and electronic company records.
• Identifies, research and resolves technical problems related to SharePoint, Teams and OneDrive.
• Indexes and categorize physical information and coordinate the retrieval of physical boxes and returns of physical boxes.
• Coordinates Shredding and Scanning activities within the company.
• Documents, reconciles, tracks and monitors information that is sent offsite verses our internal databases.
• Creates, supports and manages Microsoft Forms and Power Platform Automations and Applications.
• Data Governance for both structured and unstructured data within our systems.
• Audits system usage, storage, and site collections for activity and document storage issues.

What You'll Do

As an Information Governance intern, you will gain hands-on experience working alongside a dynamic and collaborative team that is responsible for managing and supporting the company's information systems, physical and electronic records, and Microsoft 365 environment. This is a great opportunity to develop real-world skills in data governance, records management, and technology support in a fast-paced professional setting.

You can expect:

• Collaborating with team members to accomplish daily departmental tasks and contribute to ongoing project work
• Assisting with the support of end users experiencing issues related to SharePoint, Microsoft Teams, and OneDrive
• Learning and applying published documentation and established processes to resolve technical issues and respond to support requests
• Assisting with the indexing and categorizing of physical records and coordinating the retrieval and return of offsite physical boxes
• Supporting the coordination of shredding and scanning activities across the company
• Assisting with documenting, reconciling, tracking, and monitoring information sent offsite against our internal databases to ensure accuracy
• Supporting the creation and maintenance of Microsoft Forms and Power Platform automations and applications
• Assisting with auditing system usage, storage, and SharePoint site collections for activity and document storage issues
• Contributing to data governance efforts for both structured and unstructured data within company systems
• Gaining exposure to the full Microsoft 365 ecosystem including SharePoint, Teams, and OneDrive
• Taking on responsibilities similar to those of regular staff members, giving you true and meaningful professional experience

What You Will Gain:

• Real-world experience in Information and Data Governance
• Exposure to Microsoft 365 and the Power Platform including SharePoint, Teams, OneDrive, and Power Automate
• Experience in records management, both physical and electronic
• Professional development in a collaborative and supportive team environment
• The opportunity to make a meaningful contribution to departmental goals and projects

What will you bring:

Education:

Student actively enrolled in a degreed program listed below with an expected graduation date of December 2026 – May 2028.

• Information Technology
• Computer Science
• Information Systems
• Business Administration
• Library Science or Records Management
• Data Analytics
• Computer Information Systems
• Communications or Digital Media

Experience/Specific Knowledge

• Basic understanding or coursework related to Microsoft 365 applications including SharePoint, Teams, and OneDrive
• Familiarity with data management, records management, or information systems concepts
• Exposure to our coursework in database management or data governance
• Basic understanding of Power Platform tools such as Power Automate or Power Apps is a plus
• Strong written and verbal communication skills
• Ability to learn quickly and apply documented processes and procedures
• Strong attention to detail and commitment to accuracy
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook
• Collaborate with a wide variety of people with tact, courtesy, and professionalism
• Maintain a high regard for personal safety, for the safety of company assets and employees, and the public

What Makes You Stand Out:

• Previous internship or work experience in an IT, records management, or data governance environment
• Hands-on experience with Microsoft SharePoint or Teams
• Familiarity with Power Platform including Power Automate, Power Apps, or Power BI
• Experience with or exposure to physical records management or document scanning and indexing
• Strong problem-solving skills and a natural curiosity for technology
• Self-motivated with the ability to work independently as well as collaboratively within a team
• Strong organizational skills and the ability to manage competing priorities
• A proactive attitude and willingness to take initiative
• Excellent interpersonal skills and a positive, professional demeanor
• Prior experience working in a corporate or professional office environment

What else do you need to know:

Our internships are temporary full-time positions, in-person/hybrid at our Lakewood office. We will host our Summer 2027 interns from May-August for 10 weeks.

Compensation And Other Benefits

• Pay Range $24.81 - $35.15 USD Hourly
• The final pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, and working location. The total compensation package for this role may also include paid time off, a housing stipend and more.