ServiceNow Developer || 100% Remote

Public trust or Secret clearance required for this role

The ideal candidate with have an ICE Public Trust, but we will take candidates with other DHS Public Trusts, or a DOD Secret

• Must be able to obtain a DHS Public Trust clearance.
• 1+ year experience scripting beyond basic ServiceNow scripts
• 6+ years of experience implementing ServiceNow solutions.

 Desired Skills

• Active DHS, ICE, or DoD government clearance
• Certified in one or more additional mainline certifications, with preference for:

o    ServiceNow Certified Application Developer

o    ServiceNow Certified System Administrator

o    Certified Implementation Specialist – Human Resources

o    Certified Implementation Specialist – Customer Service Management

o    Certified Implementation Specialist – Discovery 

o    Certified Implementation Specialist – Software Asset Management

o    Certified Implementation Specialist – Project Portfolio Management

• Hands-on experience (>480 hours each) configuring or building 5 or more ServiceNow applications.
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
• Familiarity with ITIL processes and IT Service Management (ITSM) principles
• Strong scripting skills in JavaScript and GlideScript
• Strong technical skills, including workflow configuration, and business rule development.
• Experience in customizing UI and creating complex workflows.
• An understanding of integration techniques with external systems

Professional Skills

• Experience troubleshooting and resolving technical issues.
• Detail-oriented tendencies with excellent problem-solving and analytical abilities.
• The ability to work effectively in a team-oriented, collaborative environment.
• Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally.