Field Manager - SPD

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department:

Thames Water is the UK's largest water and wastewater company, serving around 16 million customers across London and the Thames Valley. As a trusted delivery partner, Lanes Group plays a vital role in maintaining one of the UK's most critical infrastructure networks, delivering essential wastewater and drainage services that protect communities and the environment.

Our teams carry out everything from sewer maintenance and network cleansing to CCTV inspections and pollution response, ensuring customers receive a safe, reliable, and resilient service every day.

Purpose of the role:

The Field Manager will be responsible for the day-to-day management, leadership and performance of operational employees at field level, ensuring works are delivered safely, efficiently and in accordance with Lanes Group policies, procedures and client requirements. Take ownership of their team's Health & Safety, compliance, training, productivity, quality and overall performance, maintaining a visible presence in the field and ensuring consistently high operational standards.

The role will provide a key link between operational management, planning teams and field-based employees, ensuring engineers and crews have the appropriate training, equipment, information and support required to successfully complete their duties.

Position: Field Manager

Location: Iver depot, Colnbrook

Job Type: permanent, full-time

Hours: Monday to Friday, 50 hours

Key Responsibilities:

• Day-to-day management of allocated field-based engineers and operational teams.
• Providing visible leadership and support to employees working across operational sites.
• Ensuring works are completed safely, efficiently and to the required quality standards.
• Regularly visiting operational sites to monitor safety, quality, productivity and compliance.
• Ensuring employees understand their responsibilities and the standards expected of them.
• Monitoring individual and team performance and addressing areas requiring improvement.
• Working closely with planners and operational management to ensure resources are effectively deployed.
• Supporting the resolution of operational issues and escalating significant concerns where required.
• Ensuring company vehicles, plant, tools and specialist equipment are appropriately maintained and used correctly.
• Ensuring appropriate PPE is worn and maintained by all employees.
• Conducting regular team briefings, toolbox talks and safety discussions.
• Supporting incident, near-miss and operational investigations where required.
• Maintaining a professional and positive working environment across the team.

Key Requirements

Skills & Experience:

• Have previous supervisory, team leader or management experience.
• Demonstrate strong leadership and people-management skills.
• Have a good understanding of Health & Safety and operational compliance.
• Be confident managing field-based employees.
• Be comfortable challenging poor performance or unsafe behaviour.
• Have strong communication and interpersonal skills.
• Be organised and capable of managing multiple operational priorities.
• Be able to make appropriate decisions in a fast-moving operational environment.
• Have good IT and administrative skills.
• Have a proactive approach to problem solving.
• Hold a valid UK driving licence.

Desirable:

• Previous drainage or wastewater industry experience.
• IOSH Managing Safely or equivalent Health & Safety qualification.
• Experience carrying out site audits and safety inspections.
• Experience managing training and competency matrices.
• Experience managing employee performance and absence

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company:

·        Strive to be always positive and constructive

·        Adhere to all company policies

·        Straight talking about the facts of the situation – open discussions are the best way to find solutions

·        Help others through communicating clearly

·        Deliver on commitments

·        Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues

·        Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.