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Project Manager With ServiceNow

TOPSYSITChicago, IL🇺🇸United StatesPosted Aug 27, 2026

Why This Role Stands Out

This hybrid Project Manager role offers significant growth potential by leading impactful enterprise ServiceNow initiatives, perfect for an experienced IT professional ready to leverage their platform expertise. You'll thrive in this position if you excel at coordinating cross-functional teams and delivering complex technology projects within a dynamic environment. Apply today to join a leading company and shape the future of their ServiceNow landscape!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Chicago, IL, United States
Posted
3 weeks ago
AgileConfluenceJiraStakeholder Management

Job Description

Project Manager With ServiceNow Exp
Location: Chicago, IL / Hybrid
Duration: Long-Term Contract

Job Summary
We are seeking an experienced Project Manager with strong ServiceNow experience to lead and manage enterprise ServiceNow initiatives. The ideal candidate will have a proven track record managing complex IT projects, coordinating cross-functional teams, and delivering ServiceNow implementations, upgrades, migrations, or enhancements.
Key Responsibilities
  • Lead ServiceNow projects from planning through implementation and closure.
  • Develop and maintain project plans, timelines, milestones, budgets, and deliverables.
  • Manage ServiceNow implementations, upgrades, enhancements, migrations, and integrations.
  • Coordinate with ServiceNow developers, architects, business teams, vendors, and offshore/onshore teams.
  • Track project risks, issues, dependencies, action items, and change requests.
  • Conduct project status meetings and provide regular updates to senior leadership.
  • Manage stakeholder expectations and ensure alignment with business requirements.
  • Coordinate UAT, deployment, release, and production activities.
  • Drive Agile, Waterfall, or hybrid project delivery methodologies.
  • Support change management, communication, and user adoption activities.
  • Ensure projects are delivered on time, within scope, and according to quality standards.
Required Qualifications
  • 7+ years of experience in IT Project Management.
  • 3+ years of experience managing ServiceNow projects.
  • Strong understanding of the ServiceNow platform and enterprise implementations.
  • Experience with ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or CMDB.
  • Experience managing ServiceNow upgrades, migrations, implementations, or enhancements.
  • Strong experience with project planning, risk management, issue tracking, and stakeholder management.
  • Excellent communication and presentation skills.
  • Experience working with distributed/onshore-offshore teams.
  • Experience with Agile, Waterfall, or hybrid methodologies.
  • Experience with tools such as ServiceNow, Jira, MS Project, Confluence, or similar.

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