Quick overview
Job description
About the Role
Join an early-stage AI company building software for insurance claims operations. As the founding product designer, you will shape the experience of a technical platform used by claims teams and help turn complex workflows into clear, effective products.
What You'll Do
Own customer-facing experiences, from daily claims workspaces to dashboards for team leads and executives.
Use product usage data, behavioral analytics, heat maps, user interviews, and discovery sessions to identify and prioritize improvements.
Partner with product and engineering teammates to translate customer problems into workflows and implementation-ready designs.
Design interactions for AI agents that make their actions, sources, reasoning, and uncertainty visible, while giving users ways to review or intervene.
Guide the product experience from an early interface toward an enterprise-ready platform, from discovery through delivery.
Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.
What We're Looking For
Five to eight years of product design experience, with consistent tenures at technology companies.
Early-stage startup experience as a founding designer or the first designer in a function.
A UX-first, data-informed approach to simplifying complex workflows through research and product usage insights.
Experience designing dense, technical software used by operators throughout the workday.
Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
Product design experience beyond visual design, including ownership of end-to-end UX flows.
Insurance, claims, healthcare, or other compliance-heavy domain experience is a plus, as is experience with AI and human-in-the-loop products.
Compensation & Benefits
Base salary: $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.
Location
On-site, five days per week in New York, New York.
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