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Level 2 IT Service Desk Specialist - VIP Support, 24/7 Onsite

Kinetic ITSydney, Sydney🇦🇺AustraliaPosted 12 Oct 2026

Why This Role Stands Out

This opportunity offers significant growth within a respected organization, where you'll provide critical IT support to VIP users in a secure environment, developing advanced problem-solving skills. If you're a proactive IT professional seeking a challenging role with a strong focus on service excellence, this is an excellent chance to elevate your career. Apply today to join a dedicated team and contribute to vital government services.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, Sydney, Australia

Job Description

Kinetic IT is hiring an Associate Systems Engineer - Level 2 Support to provide on site IT support in a large, secure environment serving Federal Government services. The role is 100% onsite in Canberra, with opportunities to cover Sydney or Perth as needed.

You will handle incidents, guide VIP end users, and ensure service levels are met while maintaining a strong customer focus. NV2 clearance is required, and a 24/7 rotating shift is expected.

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