Job Title: Senior ServiceNow Software Engineer

Introduction

We are seeking a Senior ServiceNow Software Engineer to support a major greenfield ServiceNow implementation and modernization of existing ServiceNow development and infrastructure automation workflows. This role will involve hands-on development focused on building and supporting integrations between ServiceNow and infrastructure automation solutions. The ideal candidate is a strong ServiceNow developer with experience in Ansible and infrastructure automation.

Responsibilities

• Provide senior-level ServiceNow development for a greenfield implementation
• Maximize out-of-the-box ServiceNow capabilities and minimize unnecessary customization
• Review and modernize existing workflows, scripts, field mappings, and integrations
• Develop, test, deploy, and support ServiceNow integrations
• Support automation involving ITSM records and modify associated Ansible automation
• Troubleshoot complex ServiceNow workflow, scripting, integration, and automation issues
• Develop technical documentation, support procedures, and knowledge-transfer materials
• Establish reusable development patterns and best practices

Requirements

<>Required Skills:

• Senior-level enterprise ServiceNow development experience
• Strong hands-on ServiceNow server-side and client-side development
• ServiceNow scripting and workflow configuration experience
• Strong JavaScript development skills
• REST API and enterprise integration experience
• Experience with web services and/or webhooks
• Strong troubleshooting and analytical skills
• Bachelor's degree in a related technical field or equivalent professional experience

<>Preferred Skills:

• Ansible Core
• ServiceNow-to-Ansible integrations
• Python
• CI/CD