Salesforce Developer

We are seeking a senior developer to build and support critical contact center workflows.

Quick Overview

• Location: Lansing, MI 48933 (Must reside within 90 miles at time of application)
• Work Arrangement: Hybrid (In-office Tuesdays & Wednesdays - Non-Negotiable)
• Interview Process:
  1. Round 1: 30-min Virtual Interview (Technical & Soft Skills)
  2. Round 2: In-Person Interview (Deep Technical focus with team & manager)

Key Skills We're Looking For

Core Requirements (Must-Have):

• Salesforce Development (6+ yrs): Strong hands-on engineering background.
• Service Cloud & Health Cloud (5+ yrs): Expertise in implementing & customizing Service/Health Cloud environments.
• Full-Stack Development (4+ yrs): Apex, LWC (Lightning Web Components), Aura, Visualforce, JavaScript, HTML5.
• Salesforce Development Lifecycle: Solid experience with SFDX and modern development workflows.

Preferred Skills (Nice-to-Have):

• Certifications: Salesforce Certified Platform Developer I, Platform Developer II, or Administrator.
• Integrations & Security: 2+ years in REST/SOAP APIs, OAuth, and SSO (Single Sign-On).
• DevOps & Release: Experience with Azure DevOps for CI/CD pipelines, branch management, and release tracking.
• Document Automation: Experience with Conga or Drawloop.
• Public Sector/Cloud: Familiarity with government compliance or FedRAMP environments.

What You'll Be Doing

• Designing and delivering custom Salesforce solutions for crisis call center workflows.
• Writing scalable Apex code, custom LWC components, and no-code Flow solutions.
• Integrating Salesforce with cloud-based and on-premises applications.
• Managing release cycles, CI/CD pipelines, and technical architecture guidelines.