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Recently postedTemporary/CasualEngineering

Senior Coffee Engineer

Professional Technical LtdNew Cross, South East London🇬🇧United Kingdom

Why this role stands out

Accelerate your career as a Senior Coffee Engineer with this fast-growing company, where you will lead a talented team and enjoy a highly competitive salary of up to £50,000 alongside excellent benefits and hybrid flexibility. You will thrive in this role if you are a skilled technical leader passionate about operational excellence and eager to make a significant impact within a dynamic, supportive culture. Apply today to take the next step in your professional journey and join a business that truly values your expertise.

Quick overview

Salary£45k - £50k/yr
SeniorityMid Senior
Employment typeTemporary/Casual
Work modeHybrid
LocationNew Cross, South East London, United Kingdom

Job description

Are you a Senior Coffee Engineer looking for a new job opportunity in London? We're working with an ambitious and fast-growing speciality coffee business looking to appoint a Senior Coffee Engineer to lead a small team of engineers and complete its service operation across London. This role comes with a base salary of up to £50k depending on experience, 25 days holiday which increase with length of service , company van, and much more.

Key Responsibilities of Senior Coffee Engineer

  • Lead, coach and develop a team of 2-3 Field Service Engineers.
  • Manage engineer schedules, service workloads and installations.
  • Monitor and improve SLA performance, response times and first-time fix rates.
  • Act as the senior technical escalation point for complex faults.
  • Drive equipment reliability and identify opportunities for continuous improvement.
  • Build strong relationships with customers and manage service escalations professionally.
  • Oversee spare parts, inventory management and service records.

Requirements of Senior Coffee Engineer

  • Proven experience within coffee machine engineering, field service or a similar technical environment with both bean to cup and traditional coffee machines.
  • Previous supervisory, team leader or management experience.
  • Strong mechanical and electrical fault-finding ability.
  • Experience managing service KPIs and operational performance.
  • Excellent communication and customer relationship skills.
  • Full UK driving licence.

Package & Benefits

  • £45,000 - £50,000 basic salary (DOE).
  • Overtime or time off in lieu for on-call support.
  • Additional holiday entitlement linked to service.
  • Employee wellbeing programme.
  • Product and hospitality discounts.
  • Enhanced family leave benefits.
  • Regular team and company events.

If you are a Senior Field Service Engineer, Service Supervisor, Engineering Team Leader or existing Service Manager looking to join a growing, people-focused business within the speciality coffee sector, this role is for you.

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