Service Continuity Manager

About Leidos Australia

At Leidos Australia, we design, build, operate, and support systems, services, and capabilities that help protect and advance the Australian way of life. Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence, and national security customers for over 30 years, delivering mission critical solutions where reliability, trust, and purpose matter.

Benefits

• Flex Your Way - Tailor work to your life with options including Life Days (up to 12 extra days off per year), part time arrangements, job sharing, and compressed hours.
• Wellbeing That Matters - Free access to Headspace and MeQuilibrium, plus dedicated wellness spaces to support your mental, physical, and emotional wellbeing.
• Learn Without Limits - Access over 120,000 on demand courses, alongside technical, project management, leadership, and professional development opportunities.
• Work That Makes an Impact - Contribute to nationally significant projects that matter, solve complex challenges, and accelerate your career through unique growth opportunities.
• Build Your Future - Whether you're deepening technical expertise or preparing for leadership, we'll invest in your development every step of the way.
• And Much More - These are just a few of the ways we invest in our people and help them thrive.

About the Team

You'll join a team that values integrity, inclusion, innovation, agility, collaboration, and commitment. In practice, that means sharing ownership, solving complex problems together, and staying connected to the customer context and the purpose behind the work.

The Opportunity

We are seeking a Service Continuity Manager to join our Digital Modernisation Division, working within complex, multi vendor technology environments as part of a collaborative and supportive team.

The Service Continuity Manager is responsible for ensuring the resilience, availability and recoverability of a hybrid cloud hosting platform, including virtual machines, databases and enabling services such as networking, identity, storage, security and automation. The role supports mission critical service delivery by establishing, maintaining and continuously improving business continuity and disaster recovery capabilities across cloud and on premises environments.

Key Responsibilities

Develop, maintain and continuously improve service continuity and disaster recovery strategies, including governance of recovery objectives and service dependency mapping.

• Contribute to resilient platform design by supporting high availability, failover and failback capabilities, and ensuring backup and recovery strategies align with business and operational needs.
• Plan, coordinate and lead continuity testing activities, including disaster recovery simulations, failover exercises and recovery validation, while driving continuous improvement outcomes.
• Provide continuity leadership during major incidents, coordinating recovery activities across infrastructure, database and application teams, and contributing to post incident reviews.
• Partner with business stakeholders, service owners and vendors to manage continuity risks, support compliance and audit activities, enable automation, and provide regular reporting on resilience posture and improvement initiatives.

About You and What You'll Bring

• Demonstrated capability designing and evolving service continuity strategies within complex hybrid cloud environments.
• Experience managing continuity for infrastructure platforms including virtual machines, databases and supporting services, with knowledge of backup, replication and failover technologies.
• Strong understanding of cloud platforms such as Azure and AWS, coupled with effective risk identification, assessment and mitigation practices.
• Familiarity with ITIL, ISO 22301 (Business Continuity), ISO 27001 and related governance, compliance and assurance frameworks.
• Excellent collaboration, communication and analytical skills, with the ability to engage technical and non technical stakeholders, interpret testing outcomes and adapt to evolving environments.

This role does require the successful applicant to be an Australian Citizen, with the ability to obtain a Baseline clearance.

Equal Opportunities

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos also considers qualified applicants with criminal histories consistent with relevant laws.