Why This Role Stands Out
This hybrid role at Veeam Software offers a fantastic opportunity to deepen your virtualization and backup expertise by serving as a key technical point of contact and driving resolutions for IT professionals worldwide. You'll thrive here if you enjoy complex problem-solving and collaborating within a supportive team environment, so don't miss out on this chance to grow your skills with a leading company.
Quick Overview
Job Description
Veeam Software is seeking a Virtualization Backup Engineer in North Sydney, Australia. You will troubleshoot, analyze logs, and act as the primary technical contact for IT professionals, guiding issues from start to resolution within Veeam and third-party environments.
You will document all interactions in the CRM, ensuring adherence to SLAs while collaborating with cross-functional teams to improve product feedback and customer satisfaction.
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