Accounts Receivable Specialist

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  Act as the primary contact for customer account inquiries, payment status, and receivables issues.
  
  


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  Monitor customer payment behavior and ensure compliance with payment terms.
  
  


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  Drive customer payment adherence through collections, negotiations, and dunning processes.
  
  


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  Apply cash payments accurately to open accounts receivable balances.
  
  


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  Reconcile accounts, match payments to invoices, and resolve discrepancies.
  
  


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  Investigate and resolve unidentified payments, overpayments, and misapplied payments.
  
  


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  Work closely with internal teams (Order Management, Sales, Treasury, Finance, Accounting, etc.) to optimize processes and customer experience.
  
  


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  Support month- and year-end closing procedures and audit requests.
  
  


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  Contribute to process improvements, automation, and efficiency initiatives.
  
  


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  Report on accounts receivable KPIs and cash flow performance.
  
  


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  Focuses on three primary pillars: Deductions, Collections, and Cash Application.
  
  


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  Investigates deductions and disputes from major accounts (e.g., Amazon, Walmart, Target, Costco) to verify validity and gather necessary supporting evidence.
  
  


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  Collaborates cross-functionally with Logistics, Sales (VPs), and Finance to resolve pricing disputes and secure missing documents.
  
  


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  Monitors account statements, past due balances, check payments, and remittances.
  
  


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  Conducts reporting and presents account challenges/open AR status to internal sales leadership.
  
  

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  Minimum of 1 year in AR/Finance
  
  


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  2 5+ years preferred. Background in Finance or Accounting is ideal.
  
  

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  Familiarity with ERP systems (SAP ECC preferred)
  
  


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  Power BI (navigating slicers/filters)
  
  


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  Excel (pivot tables, data structuring).
  
  

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  Ability to work independently across multiple time zones, strong analytical mindset, assertive communication, and problem-solving skill to drive collections and deduction resolutions.
  
  

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  Strong knowledge of the customer-to-cash process.
  
  


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  Proficiency in Excel (pivot tables, formulas) and Office tools.
  
  


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  Experience with SAP Finance, Adyen, or similar financial software.
  
  


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  Analytical skill for trend identification and payment discrepancy resolution.
  
  


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  Power BI and automation tools (preferred).
  
  


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  Fluency in English (mandatory).
  
  

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.