Re-enrollment Manager

Our mission is simple but critical: to build pathways for adult learners to earn high-quality, workforce-aligned degrees and credentials from North Carolina’s public universities.

At Project Kitty Hawk, our work reflects our company values: 

At Project Kitty Hawk we hire talented people who are not only dedicated to our mission but share our belief that working together makes us stronger and more effective. In this organization you’ll find individuals with a range of interesting backgrounds and life stories; the true magic happens when those individuals come together to solve problems in service of a common goal. We encourage you to bring your unique perspective, talents, and ideas to the table as we strive to make a meaningful impact.  

The Re-Enrollment Manager (REM) is the operational leader of Project Kitty Hawk’s re-enrollment initiatives, which re-engage students who have stopped out of partner institutions and puts them on a path back to enrollment. The REM defines outbound engagement strategy, maintains documented playbooks for all partners, and hires, trains, and leads the team that executes the reenrollment strategy.

The REM is accountable for the performance of the re-enrollment team. The role is heavily focused on outbound strategy and execution and requires a leader who uses data to prioritize student populations, monitors and coaches individual performance, and reports progress qualitatively and quantitatively.

This position reports to the Director of Admissions.