Commercial Door Service Technician

SUMMARY

The Junior Commercial Overhead Door Technician is responsible for performing preventative and corrective maintenance, routine and on-demand services on commercial overhead doors, glass, glazing and building entry doors.

KEY DUTIES & RESPONSIBILITIES

• Conducts regular inspection and preventative maintenance on commercial overhead doors, glass, glazing, building entry doors and related hardware.
• Provides observations on conditions and deficiencies and suggestions for enhancements and repair.
• Responds to routine and on-demand service requests.
• Troubleshoots and resolves commercial overhead door and related hardware issues.
• Repairs, replaces and installs door hardware components.
• Records resolution data applicable logs/service maintenance management database. Ensures work completed meets quality and contract response, and all other requirements.
• Receives, tracks, monitors and reports status of maintenance work within applicable logs/service maintenance management database. Initiates documents to obtain formal approval of work required.

Work Requirements

• Must be able to work shifts, be on-call and be available to respond to emergencies.
• Must be willing to wear personal protective equipment.

KNOWLEDGE & SKILLS

• MINIMUM EDUCATION: High school education.
• Past experience in commercial overhead door maintenance and repair work an asset.
• High school diploma plus trades training and certification, an asset.
• Ability to adhere and to properly execute processes and practices.
• Ability to maintain and repair mechanical and electrical systems relating to doors and door hardware components.
• Strong troubleshooting and resolution skills in order to resolve commercial door issues.
• Possesses a strong environmental, health and safety mindset. Ability to perform work in a safe manner.
• Strong client-service orientation with a high sense of urgency.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.

Licenses and/or Professional Accreditation

• Valid Drivers license, clean drivers abstract and clean criminal background check required.

This is a regular, full-time position with a hourly range of $22.65 - $28.32 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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