Senior Desktop Engineer

Requested Qualifications;

84 months experience in the field of Desktop Engineering
84 months experience with technical approaches in design, build testing and debugging problems
84 months experience in mobile device management (MDM) solution
84 months experience with Active Directory group policy standard
84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.)
84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non-urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.)
84 months experience in Windows 11 including 64 bit operating systems
84 months of scripting language experience - Power Shell & VB Script preferred
84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening
84 months experience with Window image deployment and package creation/management
84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing
84 months active directory management experience
84 months experience with cyber security best practices and compliance. (ex: not connecting a suspected infected computer to internal agency network during troubleshooting, confirming users have taking AUP training before technicians install software to access department email from their person phone. If a user reports a suspicious email, making sure users properly report suspicious emails received and properly handle the suspected email).
84 months experience with Intel workstations hardware and operating systems
84 months experience analyzing and problem-solving hardware/software issues
84 months of engineer experience; research, analysis, planning and implementation
Certifications relevant to MS Windows

Required Documentation;
Resume
Copy of Candidate Identification (i.e., Driver’s License//Visa and Passport if applicable)
Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)

Thanks & Regards
Sai Geriki
Technical Recruiter
Maagsoft Inc - NYS MBE Certified