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IT Service Desk Analyst - End-User Support & Security

Estia HealthMelbourne, Victoria🇦🇺AustraliaPosted 11 Sept 2026

Why This Role Stands Out

This hybrid role offers fantastic opportunities for career growth within a reputable aged care organization, where you'll develop your IT troubleshooting and security skills supporting a vital sector. You'll thrive here if you're a proactive IT professional with strong communication skills and a passion for helping others, joining a supportive team that values your wellbeing. Don't miss out on this chance to make a real impact and advance your career!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Estia Health is seeking an IT Service Desk Technician to support desktops, laptops, software and peripherals across our aged care homes in Victoria. You will log requests, troubleshoot, and respond within SLAs.

The role requires at least 2 years in a similar IT service desk, strong communication, and experience with Windows 11, Office 365, and ITSM tools. You will join a team that values inclusion and staff wellbeing.

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