Safety and Security Ambassador

Support hotel operations by maintaining and retrieving records, handling guest inquiries, managing correspondence and filing systems, and providing courteous guest service. Follow company policies, protect confidential information and company assets, and help maintain professional working relationships.

Responsibilities

• Enter and retrieve information in computer databases and point-of-sale systems.
• Transmit information and documents and operate standard office equipment.
• Prepare letters, memos, and other documents using office software.
• Handle incoming and outgoing mail and maintain filing and organizational systems.
• Welcome guests, respond to service needs, and communicate professionally by phone and in person.
• Follow company policies, protect confidential information and assets, and support colleagues in achieving team goals.

Required Skills

• Database data entry and retrieval
• Point-of-sale system use
• Word processing
• Spreadsheet software
• Database software
• Presentation software
• Records management
• Filing and document organization
• Mail handling
• Office equipment operation