Customer Service Associate

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

• Process customer transactions, sales, and refunds through cash registers  
• Operate scanners and credit card/debit card terminals   
• Provide excellent customer service  
• Collect payments and bag purchases for customers   
• Keep the checkout area clean and orderly  
• Maintain front-end department merchandise   
• Answering front desk phone and directing calls  
• Assist other departments and functions as required  
• Able to learn and operate the applicable computer system (D365) used to process orders 

• Strong mathematical skills and basic computer system knowledge 
• Ability to work independently in a fast-paced environment 
• Customer satisfaction-oriented 
• Strong communication and time management skills. 
• Problem-solving and decision-making   
• Ability to handle moderate physical demands: standing for 4 hours, lifting medium size merchandise if required up to 50 lbs.