2nd Line IT Support Engineer - Hybrid (6-Month Contract)
Quick overview
Job description
La Fosse is seeking a experienced 2nd Line Support Engineer to join our IT support team in London on an initial 6-month contract. You will handle escalated incidents, troubleshoot hardware and software issues, and maintain reliable systems in a busy enterprise environment.
Hybrid working in London with on-site presence 2–3 days per week; you will work closely with IT teams, manage tickets in the ITSM system, and communicate clearly with non-technical users while meeting SLA targets.
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