DT Business Analyst IV - Alliances

Job#: 3039458

Job Description:
DT Business Analyst IV - Alliances

Location: Chicago, Illinois (Partial Remote)

Role Overview

We are seeking a Business Analyst to support an Alliances Team. This role involves partnering with internal product and technology teams as well as external alliance and digital partners. The position requires an experienced analyst who can manage requirements, drive follow-up across stakeholders, and translate business needs into clear user stories for customer-facing initiatives. The ideal candidate will have experience with loyalty platforms, digital partnerships, or financial services integrations.

Key Responsibilities

• Serve as a liaison between business stakeholders, external partners, and delivery teams.
• Elicit, document, and manage business and functional requirements, user stories, and acceptance criteria.
• Work with the business on process improvements and own requirements throughout the delivery lifecycle.
• Partner with Product Owners and Engineering teams in an Agile/Scrum environment.
• Facilitate requirements workshops, working sessions, and stakeholder reviews.
• Translate partner, loyalty, and customer journeys into clear documentation.
• Support User Acceptance Testing (UAT) planning and execution.
• Identify risks, gaps, and dependencies and drive mitigation.

Required Qualifications

• 5+ years of experience as a Business Analyst supporting enterprise or customer-facing platforms.
• Demonstrated experience with loyalty systems, digital partnerships, or financial institutions.
• Strong experience writing high-quality technical requirements and user stories.
• Proven ability to manage multiple stakeholders and drive follow-up to completion.
• Hands-on experience working in Agile delivery models.
• Excellent communication skills with both business and technical audiences.
• Required technology proficiency includes Word.

Preferred Qualifications

• Airline industry experience.
• Experience supporting customer experience (CX) or digital customer journeys.
• Familiarity with third-party integrations and alliance-driven platforms.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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