Wealth Services Assistant

We are currently seeking a Wealth Services Assistant to join our Mayfair Branch team in Victoria.

The Wealth Services Assistant provides administrative and marketing support to assigned Senior Wealth Advisors and responds to routine member/client inquiries. Responsibilities include assisting in the preparation of client meetings, transaction documentation and participating in campaigns or special projects. Please note, this role may be required to work out of a wealth management centre.

Here’s what would be included as a part of your typical day

1. Sales and Service Strategy: Answers and responds to routine member phone calls and/or emails; proactively contacts members and assists with updates to member information; schedules member appointment on behalf of advisor; screens members and identifies opportunities to refer to other FW lines of business.
2. Member Transactions: Completes required documentation for the Senior Wealth Advisor and forwards for processing; follows up within established timeframe to ensure transaction has been processed.
3. Marketing Support: Organizes on or off-site seminars; prepares invitations and follows up with members to confirm attendance; identifies potential new members/prospects.
4. Administrative Support: Monitors the advisor’s diary and ensures annual review letters are prepared, as required; identifies upcoming reviews and ensures appointment is made; prepares queries on member data; starts the financial plan for the Senior Wealth Advisor to complete; completes any required documentation as instructed by advisor; maintains up to date and accurate member files.
5. Trades: Discusses and process trades when required on behalf of the member.
6. Risk Management: Maintains a professional standard of conduct at all times while promoting a positive image of the organization. Ensures compliance with all audit and risk management requirements and all other internal policies.

Required Skills, Experience & Qualifications

• High School Diploma required
• May require completion of CIRE for Investment Representative under CIRO licensed
• Note: Some employees in this role will be required to become licensed depending on the Senior Wealth Advisor they are assigned to support.
• 2 years in a financial institution or brokerage firm as an investment advisor assistant required
• 1 year of experience in an administrative or marketing role preferred
• Demonstrated interpersonal and written communication skills
• Proven organizational skills with attention to detail
• Ability to multi-task and prioritize tasks to meet deadlines
• Proficient in computer software programs, e.g. Microsoft Office, and customer relationship management programs.
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Our Compensation has Three Parts
• Base Salary: $49,100 to $66,600
• Performance Bonus: Competitive bonus based on the revenue of the portfolio(s) supported
• Annual Incentive: Eligible for the annual corporate Short-Term Incentive Plan
The total compensation potential may be approximately $75,000 to $85,000, with actual total compensation varying above or below this amount based on individual and portfolio performance.