End User Support Technician

Immediate need for a talented End User Support Technician. This is a 06+months contract opportunity with long-term potential and is located in Redmond, WA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-30814

Pay Range: $25/hr - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Provide exceptional technical assistance to end users in both office and factory-floor settings.
• Manage and resolve end-user equipment-related issues efficiently.
• Maintain high standards of service through proactive problem-solving.
• Oversee inventory of desktop hardware and software, ensuring availability and proper functioning.
• Foster a client-facing role that requires excellent communication and customer support skills.

Key Requirements and Technology Experience:

• Strong understanding of desktop/laptop/mobile device support principles and practices.
• 3+ years of experience in technical support roles.
• Excellent communication skills.
• Flexibility to support users in both office and factory-floor environments

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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