Head of Application Support & Service Delivery
Quick overview
Job description
Mace Consult seeks a Head of Application Support to govern the application estate, including SaaS platforms, legacy systems and integrations. The role focuses on stabilising services, driving ITSM maturity and coordinating internal and outsourced teams.
This is a 12 month fixed-term contract with hybrid UK-based work and travel as required. You will oversee service delivery, KPI tracking, and continuous improvement while ensuring compliance with ISO27001 and cyber essentials.
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