Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Bellevue, WA, United States
Posted
21 hours ago
Help Desk
Job Description
Position Overview
We are seeking Hardware Technicians to support an enterprise IT environment during a surge in hardware support needs. This is a hands-on, onsite role focused on device imaging, deployment, and hardware troubleshooting, with a strong preference for technicians experienced with Dell hardware.
This engagement is ideal for technicians who enjoy fast-paced support work, hardware refreshes, and solving real end?user problems on site.
Key Responsibilities
We are seeking Hardware Technicians to support an enterprise IT environment during a surge in hardware support needs. This is a hands-on, onsite role focused on device imaging, deployment, and hardware troubleshooting, with a strong preference for technicians experienced with Dell hardware.
This engagement is ideal for technicians who enjoy fast-paced support work, hardware refreshes, and solving real end?user problems on site.
Key Responsibilities
- Image, configure, and deploy laptops and desktops for end users
- Troubleshoot hardware issues, with particular emphasis on battery diagnostics and replacement
- Support onsite users during device refresh and redeployment activities
- Resolve hardware-related tickets efficiently and professionally
- Follow enterprise IT, security, and asset management standards
- Prior experience as a Hardware Technician, Desktop Support Technician, or IT Support Technician
- Hands-on device imaging experience
- Experience working with Dell laptops and desktops (strongly preferred)
- Proven ability to troubleshoot laptop battery issues
- Comfortable working fully onsite in a structured corporate environment
- Strong communication and customer service skills
- Experience supporting hardware refresh or migration projects
- Exposure to enterprise help desk or service desk environments
- Contract to hire with immediate, meaningful impact
- Multiple onsite locations available—candidates should be local or able to commute
- No remote work options for this role
Equal Opportunity Employer/Veterans/Disabled
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