Servicekraft für Fahrgäste im mobilen Service (w/m/d)

Servicekraft für Fahrgäste im mobilen Service | Bremen, Germany | On-site

We're hiring on behalf of a leading European transport and logistics company that is dedicated to connecting people and markets. This organization is known for its extensive network and commitment to innovation, offering employees valuable experience within a dynamic and essential industry.

The Role

• Serve as a point of contact for passengers, providing information on track changes, operational disruptions, train cancellations, missed connections, and alternative travel options.
• Disseminate information to travelers using relevant information systems and media.
• Represent the company in a mobile service role within the station and on platforms, ensuring customer satisfaction.
• Distribute passenger documents and verify the accuracy and condition of displayed timetables and posters.
• Receive lost property from passengers and act as a trusted point of contact.
• Assist passengers with mobility impairments on the platform and provide first aid if necessary.

What You'll Need

• Completed vocational training in a service-oriented profession (e.g., retail, hospitality).
• Experience in the service industry and customer interaction.
• Confident and friendly demeanor, with a keen sense of attentiveness and customer focus.
• Willingness to work shifts, including weekends and public holidays.
• Ability to maintain a professional and tidy appearance, including wearing company attire.
• Good German language skills; English language skills are a plus.

What's On Offer

• Opportunity to gain valuable experience within a major transportation network.
• A role that directly contributes to the passenger experience.
• A supportive work environment within a reputable organization.
• Potential for career development and future opportunities within the broader group.

Apply via Haystack today!