Contact Center Sales & Customer Service Representative

MCI Careers is hiring Sales Representatives to support top global brands in our Customer Service and Sales & Business Development teams. In this fast-paced, performance-driven contact center role, you’ll handle inbound and outbound customer interactions, recommend solutions, and close sales while delivering exceptional customer experiences. You’ll work with omnichannel tools, follow clear performance metrics, and receive ongoing training, coaching, and feedback. This role offers advancement based on results, opportunities to develop CX, sales, and tech-enabled skills, and exposure to innovative digital and BPO solutions in a collaborative, merit-based environment.