KYC/AML & Customer Services Officer - CER Financial

KYC/AML & Customer Services Officer

London – office based

Permanent

Up to £35k

cer Financial are working alongside an international bank, who are based in London. They are seeking KYC/AML & Customer Services Officer to work with them on a permanent basis.

Responsibilities

1. Support customer onboarding and ongoing KYC reviews for individual and corporate clients.
2. Collect, verify and maintain customer due diligence documentation.
3. Assist with AML screening, sanctions checks and customer risk assessments.
4. Respond to customer enquiries and assist with account-related services.
5. Support domestic and international payment processing.
6. Assist with account opening, maintenance and general banking administration.
7. Maintain accurate records and support reporting, reconciliations and data entry.
8. Escalate compliance concerns and operational issues to senior colleagues.

The candidate:

1. Degree-level education or equivalent experience.
2. Some experience in KYC, AML, customer service or banking operations.
3. Basic understanding of KYC, AML and customer due diligence requirements.
4. 1–2 years' banking or financial services experience preferred.
5. Exposure to customer onboarding, sanctions screening or payments is desirable.
6. Flexible approach and willingness to support different banking functions.