Quick overview
Job description
About us
TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare.
TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities.
What’s your contribution to the TeleTracking story?
When you chose to bring your passion and skills to helping achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point. Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare.
About the role
The Manager - Strategic Sourcing & Procurement develops and implements strategic sourcing initiatives across direct and indirect purchasing categories as a hands-on individual contributor. Reporting to the Vice President of Finance, the Manager works closely with functional leaders and associates to meet the needs of internal and external customers and owns daily procurement execution and purchasing controls for U.S. and U.K. operations.
Procurement activities include software, consulting and professional services, marketing services, IT systems and services, office supplies, IT and office equipment, capital purchases, facilities services, direct materials, and Real-Time Locating System (RTLS) equipment for customer needs. The role combines strategic sourcing and supplier negotiations with procurement operations, inventory planning, and facilities management.
The Manager applies procurement experience, automation, and AI-assisted tools to improve the efficiency and effectiveness of the procurement process, strengthen analysis, and streamline daily workflows.
What you will do
- Partner with functional leaders and budget owners to define purchasing requirements, align sourcing priorities with business plans, and execute sourcing strategies. This includes evaluating suppliers through competitive sourcing to assess total cost, quality, service, and business fit.
- Analyze spend across business units to identify savings, supplier consolidation, and service improvement opportunities. Reduce unmanaged spend and support sourcing needs across U.S. and U.K. operations.
- Collaborate with functional leaders to negotiate pricing, payment terms, payment frequency, delivery schedules, availability, service commitments, and renewal provisions. Work with functional leaders and associates to identify savings and supplier consolidation opportunities.
- Apply procurement experience and AI-assisted tools to model scenarios, analyze spend, strengthen negotiation strategies, and identify cost-reduction opportunities.
- Collaborate with Legal to establish appropriate contract terms and conditions. Coordinate IT, Security, Finance, and business reviews before supplier commitments are made.
- Manage supplier relationships and monitor responsiveness, cost, quality, flexibility, delivery, and financial condition to assess the ability to fulfill contract requirements.
- Resolve pricing, service, and delivery issues with business owners.
- Maintain accurate contract records, a renewal calendar, supplier key performance indicators (KPIs), and cost driver metrics to support timely renewals and supplier performance reviews.
- Oversee third-party sourcing and procurement negotiations and workflows, including Spendflo as applicable, while retaining responsibility for internal approvals, alignment with business needs, and compliance with company policies, budgets, privacy, security, and legal requirements.
- Manage procurement, inventory control, logistics, and distribution activities for RTLS equipment for clients. Monitor on-site inventory levels of RTLS hardware wristbands.
- Manage requisitions and create and update purchase orders in NetSuite for all U.S. and U.K. departments. Maintain vendor and purchasing records, track open commitments, and obtain approvals in accordance with company policy. Review open purchase orders and close remaining commitments when projects are complete, including purchase orders that have not been fully billed.
- Use Stampli to support invoice routing and work with business owners to resolve missing purchase orders, pricing discrepancies, and approval exceptions.
- Develop, maintain, and improve procurement policies and procedures. Enforce approval requirements, budget alignment, and segregation of duties, and guide employees on purchasing processes.
- Develop methods and metrics to measure procurement results. Report spend, validated savings, cost avoidance, renewal exposure, and procurement performance to Finance and functional leaders.
- Provide purchasing and expense information to support accruals, reconciliations, and financial close, and identify and implement workflow improvements. Prepares journal entries for AP accruals and departmental allocations. Complete account reconciliations as required.
- Oversee daily site operations in Pittsburgh and ensure facility needs are met, working with service providers and contractors as required.
- Coordinate purchases of office supplies and equipment and maintain relationships with facilities vendors and contractors.
- Serve as backup for the company’s travel and expense (T&E) reimbursement function, including processing and administrative support in Concur. Backup duties include setting up departments, expense items, and audit rules in Concur and activating and deactivating corporate credit cards.
- Perform other job-related duties and special projects consistent with the scope and level of the position.
What we look for
- Seven or more years of progressive, hands-on experience in strategic sourcing and procurement, including independent ownership of sourcing projects, supplier negotiations, and daily procurement processes.
- Strong sourcing, negotiation, supplier evaluation, and contract review skills, with the ability to use AI-assisted tools to assess total cost and commercial risk.
- Ability to build trusted relationships across business units, communicate recommendations clearly, and influence decisions without direct authority.
- Strong analytical skills, Excel proficiency, and attention to detail, with the ability to turn spend data into actionable recommendations and measurable results.
- Ability to balance sourcing strategy with daily execution, prioritize competing requests, manage change, and improve processes with minimal supervision.
- Knowledge of procurement controls, approval workflows, AI-assisted sourcing and procurement tools, and the connection between purchasing, Accounts Payable, and financial close.
- A customer-focused approach, sound judgment, integrity, and accountability for results with a continuous improvement mindset.
Required systems experience
- Experience with NetSuite or a similar ERP system for purchase orders, vendor and purchasing records, open commitments, and procurement reporting.
- Experience with Stampli or a similar system for invoice approval workflows, exception resolution, and coordination with Accounts Payable.
Preferred experience
- Experience with Spendflo for software sourcing, renewals, negotiations, or procurement workflows.
- Experience with Concur for travel and expense processing, administration, audit rules, or corporate card controls.
- Experience in a technology or healthcare technology business and with U.S. and U.K. purchasing.
Education
- Bachelor’s degree in Business, Finance, Accounting, Supply Chain Management, or a related field.
License or Certifications
- Certified Professional in Supply Management (CPSM) or a comparable procurement certification is a plus.
Applicants must be willing to work at the company’s location in downtown Pittsburgh, PA, five days per week. They must also be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Benefits
- Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one!
- Life and AD&D
- Flexible Spending Accounts: Medical, Dependent Care, and Transportation
- 401 (k) Retirement Savings
- Tuition Reimbursement
- Military Paid Leave (up to 6 months of base salary while on military leave)
- Paid Time Off
- Paid parental leave
Disclaimer:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
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