Technical Product Manager – B2B Enterprise Portal

Role Summary:

Lead the Enterprise Portal product strategy, discovery, market research, roadmap and delivery, consolidating multiple B2B portals into a unified experience. Translate customer needs, market trends and competitive insights into differentiated, AI-enabled capabilities while aligning business, UX and engineering teams.

Key Responsibilities:

• Own product vision, roadmap, backlog, and delivery for the unified Enterprise Portal.
• Lead product discovery and market research, identifying customer needs, industry trends, competitive offerings, and emerging B2B telecom capabilities.
• Translate market insights and customer feedback into product strategy, features, and prioritized use cases.
• Drive B2B journeys across account, billing, ordering, entitlements, and network services.
• Define API and integration requirements across CRM/CPQ, billing, provisioning, and network platforms.
• Lead legacy portal migration, UX modernization, and AI-enabled self-service.
• Define product KPIs and measure adoption, customer experience, and business outcomes.
• Manage client stakeholders, scope, dependencies, risks, and cross-functional alignment.

Required Qualifications:

• 10+ years in Product Management/Product Ownership for B2B digital or enterprise platforms.
• Strong experience in product discovery, market research, customer needs analysis, and roadmap prioritization.
• Strong technical understanding of APIs, microservices, modern web technologies, cloud, and event-driven architectures.
• Experience with RBAC, entitlements, delegated administration, and complex account hierarchies.
• Agile/Scrum or SAFe experience with strong senior client stakeholder management skills.

Preferred Qualifications:

• Telecom B2B domain experience, including mobility, IoT, 5G, device/SIM lifecycle, and SLA management.
• Experience with Salesforce CRM/CPQ and order-to-activation ecosystems.
• Experience in enterprise portal consolidation and digital transformation.
• Exposure to competitive benchmarking, digital analytics, design systems, and AI-enabled customer experiences.