Entry-Level Security Officer: Auburn

Securitas is seeking a professional, dependable, and customer-focused Retail Security Officer to help maintain a safe and secure environment for customers, employees, and visitors at a retail location. The Retail Security Officer will provide a visible security presence, monitor activity throughout the property, help deter theft and other security concerns, and respond appropriately to incidents and emergencies.

The ideal candidate demonstrates strong observation skills, excellent customer service, sound judgment, and the ability to remain calm and professional in a retail environment.

Security Officer - Auburn, MA (Entry-level)

Schedule: *Multiple shifts available - Full & Part Time

Pay Rate: $18.03/hr

Essential Functions and Responsibilities

• Maintain a visible security presence to deter theft, unauthorized activity, and potential security threats.
• Monitor the premises, including entrances, exits, sales floors, parking areas, and other designated locations.
• Conduct routine foot patrols and observe customer and employee activity for suspicious behavior.
• Respond to incidents, disturbances, suspicious activity, and emergencies in accordance with site procedures.
• Provide excellent customer service by greeting visitors, answering questions, and offering assistance when appropriate.
• Enforce site policies and procedures while maintaining a professional and approachable demeanor.
• Monitor security cameras and alarm systems, when applicable.
• Assist with loss prevention efforts by identifying and reporting suspected theft, fraud, or property damage.
• Prepare accurate and detailed incident reports, daily activity logs, and other required documentation.
• Communicate effectively with store management, fellow security officers, and emergency personnel as needed.
• Assist with crowd management and maintain orderly conditions during peak shopping hours, special events, and busy retail periods.
• Follow established emergency response procedures, including those for medical emergencies, fire alarms, and evacuations.
• Maintain confidentiality and handle sensitive information appropriately.
• Perform additional security-related duties as assigned.

Qualifications:

• High school diploma or GED, as required by the client and applicable company policy.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to observe, identify, and report security concerns accurately.
• Ability to remain calm, professional, and alert in challenging situations.
• Ability to follow written and verbal instructions and established procedures.
• Ability to work independently and as part of a team.
• Ability to stand and walk for long periods of time.
• Basic computer skills required.

Requirements:

· At least 18 years of age.

· Reliable means of communication and transportation.

· Legal right to work in the United States.

· Ability to effectively speak, read and write English.

· High school diploma, GED, or equivalent.

· Valid driver's license and clean driving record required.

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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