Video Access Control Technician

job summary:

The Video and Access Control Technician is responsible for the hands-on deployment, physical installation, field configuration, and maintenance of Video Security and Access Control (VSA) systems for Solutions Management Group clients. This position focuses on execution in the field including bringing engineered security designs to life through quality craftsmanship, reliable hardware installation, network termination, and system testing.

Working closely with Project Managers, Lead Technicians, and Solutions Engineers, this role ensures physical security systems are installed safely, neatly, and according to engineering standards and manufacturer specifications.

location: Cedar Rapids, Iowa
job type: Permanent
salary: $60,000 - 65,000 per year
work hours: 9am to 5pm
education: Bachelors
responsibilities:

• Provides excellent customer service and maintains a professional presence while working on client sites.
• Installs, mounts, cables, and configures video surveillance cameras, access control hardware, door contact sensors, request-to-exit (REX) devices, card readers, power supplies, visitor management hardware, and intercoms.
• Pulls, dresses, labels, terminates, and tests structured cabling (Cat5e/Cat6, coaxial, and low-voltage power/lock wiring).
• Mounts head-end equipment, installs server/rack hardware, and organizes field enclosures and cable pathways neatly according to company standards.
• Performs initial programming, device configuration, IP address assignment, and commissioning of supported security platforms in the field.
• Conducts system testing, walkthroughs, and troubleshooting to resolve signal loss, network connectivity issues, or hardware defects prior to project sign-off.
• Assists with client end-user handoff by providing basic operational demonstration and system walkthroughs as requested.
• Accurately reads and interprets floor plans, site elevations, schematic diagrams, device schedules, and engineering drawings.
• Identifies and reports job-site scope variances or installation obstacles to the Project Manager in a timely manner.
• Performs preventative maintenance, firmware updates, routine service calls, and repairs on existing customer systems.
• Documents daily site progress, maintains accurate markups/as-builts, and completes service records cleanly and promptly.
• Maintains company tools, test equipment, inventory, and assigned vehicles in neat, safe, and operable condition.
• Adheres strictly to Solutions Management Group policies, customer job-site rules, OSHA regulations, and low-voltage safety practices (including proper ladder and lift safety).
• Demonstrates strong organizational skills, high attention to detail, and a positive, team-oriented attitude.
• Performs other field and operational duties as assigned by management.

qualifications:

Qualifications

Hands-on experience installing low-voltage electrical systems, structured cabling, or physical security hardware (Video Security & Access Control).

Fundamental knowledge of low-voltage electrical principles, door locking hardware, and basic IP networking fundamentals (IP addresses, subnets, PoE).

Demonstrated commitment to delivering strong customer service and professional teamwork.

High school diploma or equivalent required; Associate degree or trade certification in Electronics, Information Technology, Security Systems, or a related field preferred.

Familiarity with hand/power tools, cable testing equipment, meters, and standard installation methods.

Ability to read and follow blue prints, riser diagrams, and field schematics.

Valid driver's license with an acceptable driving record (required for driving company service vehicles).

Preferred Qualifications

Manufacturer certifications or hands-on installation experience with platforms such as Milestone, Verkada, Avigilon, or Axis Communications.

Experience operating scissor lifts, boom lifts, and working on ladders or scaffolding.

skills:

Information Technology,IP networking,Access,system architecture,workday,attention to detail,excellent written and verbal communication,Communications,Ability to communicate,strong organizational skills,friendly,leadership,under stress,positive attitude,Strong analytical and problem-solving skills,technical problem-solving,troubleshooting,Works independently,team player,Access Control,Access Control systems,bill of materials,bills of materials,business development,business needs,assessments,solution development,video surveillance,confidentiality,consulting,consultations,customer needs,product education,customer discovery,excellent customer service,strong customer service skills,demonstrations,presentations,diagrams,Electronics,intercom,mobile devices,managed services,technical training,physical security,pre-sales engagements,Project Management,Security,safety guidelines,sales support,sales,customer presentations,sales process,schedules,security strategies,security systems,site assessments,pricing,system designs,technical subject matter expert,technical consultation,technical documentation,lead technical,technical leadership,technical sales,advanced technical expertise,technical support,roadmap development,technology planning,visitor management,proposal creation

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.