Quick overview
Job description
Sales Specialist, Pro Customer Focus | Kamp-Lintfort, Germany | Hybrid
This employer is one of Europe's largest and most recognized home improvement retailers, with a vision to be the go-to destination for home-related projects across the continent. They foster a culture of passion, support, and collaboration, believing everyone deserves a beautiful and livable home.
The Role
- Actively acquire new B2B customers within the local market and surrounding areas, presenting the professional customer concept.
- Cultivate and expand relationships with existing trade and facility management clients, aiming to increase "heyOBI Pro" revenue.
- Drive revenue growth through targeted new customer acquisition, re-engagement of existing customers, and product sales in the B2B sector.
- Manage and report on key performance indicators, including new customer acquisition rates, customer activity, and specific sales targets.
- Handle order management, including generating offers, processing customer orders, coordinating inventory, and promoting OBI services like delivery and equipment rental.
- Serve as the point of contact for various administrative tasks, such as product staging, order pickup coordination, and complaint resolution.
- Plan and execute in-market customer events, such as trade breakfasts and networking sessions.
- Collaborate closely with colleagues across all departments to ensure a seamless and comprehensive customer experience.
What You'll Need
- Completed vocational training as a sales representative or retail clerk, or several years of experience in sales, retail, or trades.
- Proven experience or strong understanding of B2B sales processes is highly desirable.
- Good product knowledge and understanding of optimal product placement.
- Proficiency in PC usage and common software applications.
- Excellent verbal and written communication and negotiation skills in German.
- A customer-centric approach with the ability to proactively engage people and persuasively sell products.
What's On Offer
- Competitive salary aligned with retail collective agreements, including holiday and Christmas bonuses.
- Generous vacation allowance of six weeks annually, with the potential for an additional two weeks.
- Employee discount of 15% on purchases.
- Performance-based bonus opportunities tied to market sales targets.
- Extensive professional development opportunities through the OBI Academy.
Apply via Haystack today!
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