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Application Support Analyst
VKore Solutions LLCNew York, NY🇺🇸United StatesPosted 20 Jul 2026
Why This Role Stands Out
This hybrid role offers exceptional growth potential in application support for sophisticated front-office systems, allowing you to develop advanced troubleshooting and automation skills. You'll thrive here if you're a mid-senior professional eager to deepen your expertise in financial technology and contribute to a dynamic global team. Embrace this opportunity to enhance your career with VKore Solutions LLC.
Quick Overview
Work Type
Hybrid
Level
Mid Senior
Job Description
Key Responsibilities
• Provide Level 2/Level 3 production support for Aladdin and related front office applications.
• Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
• Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
• Develop and execute SQL queries for troubleshooting, data validation, and analysis.
• Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
• Participate in production releases, change management activities, and continuous service improvement initiatives.
• Support a global operating model with collaboration across regional teams and participation in incident management.
• Provide Level 2/Level 3 production support for Aladdin and related front office applications.
• Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
• Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
• Develop and execute SQL queries for troubleshooting, data validation, and analysis.
• Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
• Participate in production releases, change management activities, and continuous service improvement initiatives.
• Support a global operating model with collaboration across regional teams and participation in incident management.
Skills
SQL
Portfolio Management
Python
Root Cause Analysis
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