Diamond Sales Specialist

About Role

Ring Concierge is a rapidly growing female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We are seeking a Bespoke Diamond Sales Specialist to become an integral part of our team. Ring Concierge provides a luxury one on one shopping experience for their clients - previous experience with clienteling and diamond sales is required. The ideal candidate has the ability to multi-task and stay organized in a fast-paced environment.

Responsibilities

• Drive sales by building strong client relationships and consistently exceeding individual sales targets
• Use extensive diamond and bespoke product knowledge to act as an expert for the customer
• Achieve an environment for our clients that is reflective of the Ring Concierge aesthetic and company values
• Oversee all facets of sales transactions
• Initial consultation/Identify client needs
• Work with production team on sourcing diamonds
• Present diamonds to client (both local and long-distance) and finalize setting design
• Close sale
• Oversee production timeline
• Maintain continuous and effective communication with client through sales cycle
• Maintain all customer information in an organized manor for our CRM program
• Proactively look for opportunities to drive Bespoke and Fine Jewelry sales growth by identifying new leads and clienteling opportunities
• Maintain a high level of awareness and concern for inventory control and loss prevention

About You

• Excellent interpersonal and communication skills, with the ability to build trust and rapport with diverse clients
• Subject matter expert for diamonds and fine jewelry
• Ability to continuously adapt as the business evolves and grows
• Must be highly organized, proactive and able to multitask in a fast-paced environment
• Team player - willing to jump into other areas of the business to aid when needed
• Passion for diamonds, luxury goods, and delivering exceptional customer experiences

Requirements

• Minimum of 3 years of prior retail sales experience in fine jewelry required
• Bachelor’s or GIA Degree preferred
• Proven experience in luxury sales, fine jewelry, or diamond retail, with a strong track record of meeting or exceeding sales targets
• Must be proficient with Mac computers, and Google Suite

Details

• Full-time role located in midtown NYC
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season, sales or events)
• Travel may be required to meet with clients
• Health, Vision & Dental Insurance for full-time employees
• We offer generous employee discounts on our fine jewelry
• Paid time off, Summer Fridays, and an extra allowance of 3 days annually for religious observances
• The salary for this position is $72,000 plus meaningful commission