Technical Project/Program Management - Technical Project Manager III

Job#: 3054424
Job Description:
Technical Project/Program Management - Technical Project Manager III
Location: Seattle, Washington (Remote)
COMPENSATION: $73 - $83 HOURLY
Role Overview
The main function of a technical project manager is to plan, direct, and coordinate activities in fields such as information systems, systems analysis, and computer programming. This role involves managing complex, cross-organizational infrastructure supply chain projects and owning a front-line technical customer support system.
Key Responsibilities

• Review project plans to plan and coordinate project activity.
• Manage a user help system, creating process documentation and knowledge bases to improve self-service.
• Proactively identify methods to automate the help system and drive automation and tooling requirements.
• Provide users with technical front-line support for infrastructure capacity issues.
• Drive execution of complex cross-organization infrastructure supply chain projects.

Required Qualifications
Education: A bachelor's degree in a technical field such as computer science, computer engineering, or a related field is required.
Experience: 5+ years of TPM experience in infrastructure or data center environments is required. Experience must include cross-organizational project execution, driving work across multiple teams and organizations.
Technical Skills: Candidates must demonstrate strong communication and conflict resolution skills with engineering stakeholders. Basic knowledge of computer hardware, software, and business and management principles is necessary. The ability to work independently and manage one's time is also required.
Preferred Qualifications

• An MBA or other related advanced degree is preferred.
• PMI or PMP certification is preferred.
• Experience in owning a front-line technical customer support system.
• Public cloud experience (hyperscaler compute/capacity).
• Supply chain or capacity planning exposure.
• Frontline escalation support for engineering or product teams.

Additional Information
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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