Automotive Technical Instructional Designer

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

We are seeking a Technical Training Instructional Designer who has experience developing e-Learning and Instructor-Led workshop solutions. The ideal candidate can develop new technical training curriculum for automotive OEMs, including new model launches, new technologies and basic automotive fundamentals. The role includes partnering with our team of account managers, graphic designers, production team and our OEM clients. Experience working hands on to review and adapt technical content for US specifications and product variations.  Responsibilities include review of client materials, developing a course outline, storyboards, eLearning production notes, and, in the case of instructor-led training, instructor guides, slide decks, and participant workbooks. Candidates must have expertise in automotive issue testing, diagnosis, troubleshooting, and repair; automotive technology; and instructional design.  

Responsibilities  

• Partner with MSX account team and clients to design engaging and effective training content by applying your automotive technical knowledge and expertise
• Re-write international work instructions and training documents to be applicable to US market variants as needed
• Design and write web-based and instructor-led automotive technical training materials using both traditional and interactive learning solutions  
• Develop course outlines, storyboards, video and voice over scripts, job aids, and production direction notes  
• Develop learning  (including instructional imagery and graphics) using standard learning development tools, i.e., Microsoft 365, Articulate 360, Adobe Creative Cloud, video editing/production, animations, etc.

• Create new training and updates to existing OEM technical training courses  
• Support clients with development of strategic training roadmaps based on OEM vision and priorities, by learning the client’s business and product technology  
• Apply knowledge of learning principles and adult technical education to design engaging, interactive training via instructor-led training, eLearning, video, and blended learning
• Demonstrate flexibility to adapt to differing OEM training styles, objectives and preferences for their training curriculum  
• Deliver train-the trainer events to technical trainers and stakeholders
• Attend internal and client meetings as needed  

• Participate in multiple projects at a given time  
• Consistently deliver projects on time and within expectations  

• 5+ years of automotive technical experience  
• 3+ years of automotive technical instructional design experience 
•  Experience designing and developing e-Learning and instructor-led training 
• Excellent writing and communication skills  
• Impeccable attention to detail and quality of work delivered  
• Dedication to exceeding client expectations, and possess a passion for automotive technical instruction  
• Ability to manage multiple projects concurrently and on time  
• Expert proficiency in learning development tools such as Microsoft 365 (including PowerPoint and Word), Adobe Creative Cloud, Articulate 360 (including Storyline and Rise), video editing/authoring/production, etc. 
• Familiarity with learning management systems (LMS); LMS administration is a plus
• Experience as a technical trainer delivering instructor-led automotive technician training a plus  

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.