Service Technician I

Service Technician I | Enfield, CT, United States | On-site

We're hiring on behalf of one of the world's leading providers of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a significant international presence and a commitment to client success, this organization fosters a culture driven by its core values and a global team focused on making the world a safer place.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks and perform routine configuration changes.
• Document all system modifications using a digital change control tracking system.
• Perform pre-deployment testing and on-site installations of software upgrades and major modifications.
• Produce quality technical documentation for diverse audiences.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving abilities.
• Ability to obtain necessary licenses (e.g., C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License).

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Paid training, vacation, holiday, and sick time, along with educational assistance.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!