Why This Role Stands Out
This remote Operations Coordinator role offers a fantastic opportunity to drive significant impact by coordinating cross-functional initiatives and optimizing workflows within a reputable company. You'll thrive here if you possess strong problem-solving skills and a knack for process improvement, enjoying the flexibility of a fully remote Canadian position. Apply now to leverage your operational expertise and contribute to exciting projects!
Quick Overview
Job Description
We’re looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business.
This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You’ll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.
What You’ll Do
- Coordinate workflows and initiatives across different areas of the business.
- Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives.
- Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.
- Track priorities, blockers, follow-ups, and next steps.
- Identify operational gaps and help determine the right people or resources needed.
- Build and improve processes as business needs evolve.
- Follow issues and commitments through to completion.
- Provide clear, concise updates on progress and outstanding items.
What We’re Looking For
- 5+ years of professional experience, including substantial hands-on business operations experience.
- Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role.
- Experience working in an established business environment involving multiple teams, functions, and priorities.
- Strong cross-functional coordination and problem-solving experience.
- Demonstrated experience owning workflows or initiatives from start to finish.
- Experience improving processes and ensuring consistent follow-through.
- Comfortable working with both business and technical teams.
- Clear, concise professional communication.
- CAD $80,000 annual salary plus up to CAD $10,000 annual bonus
- Fully remote