Operations Coordinator

Who are Culina? 

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day. 

We currently have an exciting opportunity within The Pallet Network (TPN). TPN are award-winning palletised freight distribution across the UK, Ireland and beyond, powered by a nationwide network of independent transport partners.

Known for our award-winning service, we value excellence, teamwork, and innovation – making sure the pallet get to wherever it needs to go.

Life in this role 

As an Operations Coordinator you will support and assist the Partners of the network, following the procedures and rules of TPN and ensure that the company’s interest is always protected.

Working hours: Tuesday- Saturday, 9am-6pm.

Salary: £13.21 per hour.

Key Duties of a Operations Coordinator:

• Establish and maintain a good working relationship with all members.
• Carry out members requests where appropriate by both telephone and e-mail.
• To mediate between members in disagreement, ensuring members actions have been carried out in accordance with The Pallet Network operation manual.
• Assist members in arranging overspill vehicles and couriers where appropriate.
• Carry out varied administrative duties.
• Deal with any problems as promptly as possible e.g. mis-routes, couriers etc ensuring that all options are explored prior to organising couriers.
• Update the hub information board for relevant comments concerning the day operation.
• To ensure that the handover from the Night Manager is acted upon and to compile a handover to the Night Shift of any relevant points applicable to the night operation.
• Raise company Purchase Orders when required.
• Make the Operations Manager aware of any situations which could impact adversely on the company.

What you’ll need ... 

• Previous experience of working in a high-level administrative role.
• Capable of working under pressure to deadlines and objectives.
• Competent in Microsoft Office Word, PowerPoint and Excel.
• Strong communication skills both written and verbal.
• Great attention to detail.

What is in it for you? 

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you. Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply. 

• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply. 

• Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it. 

• Eye Care Vouchers – free eye tests and discounts on prescription glasses. 

• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond. 

• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.