Why this role stands out
As a Deployment Strategist at Netic, you'll drive significant customer impact by owning strategic accounts and defining measurable ROI for essential services businesses, thriving in a fast-paced, AI-first environment. This role is perfect for a proactive individual with strong customer relationship and strategic planning skills, eager to contribute to a rapidly growing company backed by top-tier investors. You'll gain invaluable experience at the intersection of AI and the physical economy, working alongside a brilliant team.
Quick overview
Job description
Netic is the AI revenue engine for essential services who are the backbone of the American economy. With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on Netic.
You’ll join our team with relentless builders from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.
What You'll Do:
Own strategic accounts: Serve as the single point of contact for our highest‑value customers, from onboarding through renewal and expansion.
Be the voice of the customer: Deeply understand and advocate for the most pressing needs of our customers, ensuring this is a north star across the company.
Define & track ROI: Establish metrics—booked revenue, marketing revenue, ticket value lift—and build dashboards that prove Netic’s impact quarter over quarter.
Navigate exec conversations: Lead QBRs, handle escalations, and reset expectations with clarity and authority—preventing churn before it appears.
Hunt new ideas: Spot new use‑cases, craft business cases, and partner with engineering & sales to turn satisfied customers into multi‑year, multi‑product advocates.
Drive outcomes, not tickets: Coordinate engineering, data, and GTM resources to smash blockers and deliver measurable value on aggressive timelines.
What You'll Bring:
Services pedigree: Experience building, scaling, or investing in essential service businesses in industries like home services, healthcare, automotive.
Financial rigor: Background in PE, investment banking, consulting or industry roles that demanded financial modeling, KPI dissection, and board‑level storytelling.
Analytical sharpness: Capable in SQL/BI tools; you translate data into executive‑ready insights and ROI narratives.
Thrives under pressure: Proven track record managing high‑stakes issues and aligning multiple stakeholders around action plans.
Our values
Obsess over the customer
Every second counts
Sweat the details
There are no blockers
Be self-directed
Seek and speak the truth
Enjoy the ride
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
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