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Customer Insights & Engagement Analyst - Hybrid & Growth

Sydney WaterAustralia🇦🇺AustraliaPosted 2 Sept 2026

Why This Role Stands Out

This hybrid role at Sydney Water offers significant growth potential as you drive impactful customer research and engagement initiatives, translating data into actionable business decisions within a reputable organization. You'll thrive here if you're a data-driven professional passionate about understanding customer experiences and collaborating with stakeholders to shape strategy. Apply today to contribute to a leading utility and advance your career!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Australia

Job Description

Sydney Water is seeking a Customer Research and Engagement Analyst to support enterprise-wide customer research, engagement initiatives and insight programs in the Customer and Strategic Insights team.

The role focuses on delivering research, measuring customer experience, and translating insights into business decisions, with emphasis on data-driven outcomes and stakeholder collaboration.

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