SSIS and SQL Server Support Tech Lead

Job Overview

Req ID: 394098

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

NTT DATA's Client is currently seeking a SSIS and SQL Server Support Tech Lead to join their team in Addison, Texas (US-TX), United States (US).

Team is looking for 9 to 11 yrs of experienced and hands-on SSIS and SQL Server Support Tech Lead to manage, optimize, and troubleshoot our core database and data integration environments. In this role, you will lead a team of support and database engineers, handle critical production incidents, optimize slow-running queries, and ensure high availability of our MS SQL Server and SSIS infrastructure.

Key Responsibilities

• Production Support & Incident Management: Lead the triage, troubleshooting, and resolution of critical production issues related to SQL Server databases, jobs, and SSIS package failures.
• ETL & SSIS Optimization: Monitor, review, and fine-tune SSIS packages to improve execution performance, error handling, and logging mechanisms.
• Database Performance Tuning: Analyze and optimize complex T-SQL queries, stored procedures, indexes, and execution plans to reduce server load and latency.
• Technical Leadership: Guide and mentor junior and mid-level support engineers, conduct code/script reviews, and establish operational best practices.
• Automation & Maintenance: Implement proactive maintenance routines, index rebuilding strategies, database backups/restores, and automation scripts using PowerShell or SQL Agent.
• Collaboration: Coordinate with cross-functional development, infrastructure, and business stakeholder teams during root cause analysis (RCA) and deployment cycles.

Required Qualifications & Skills

• Experience: 9 to 11 years of total IT experience, with at least 4+ years specializing in MS SQL Server administration/development and SSIS production support.
• SQL Server Expertise: Deep proficiency in T-SQL programming, stored procedures, triggers, indexing strategies, and query performance tuning.
• SSIS Proficiency: Expert-level capability in designing, deploying, and troubleshooting SQL Server Integration Services (SSIS) packages.
• Monitoring & Tooling: Hands-on experience with SQL Server Management Studio (SSMS), SQL Server Agent, and performance monitoring tools.
• Scripting: Basic to intermediate proficiency in PowerShell or Python for automation tasks.
• Soft Skills: Strong analytical mindset, excellent client/stakeholder communication, and experience managing on-call support rotations or incident queues.

Compensation & Benefits

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this role is ($55-$62/hour). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Accessibility & Equal Opportunity

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NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.