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Customer Engineering Product Specialist

Cummins All FunctionsShoreview🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationShoreview, United States
Microsoft OfficeAutoCADComplianceCustomer Success

Job description

We are looking for a talented Customer Engineering Product Specialist to join our Cummins Inc. team in Shoreview, MN.

In this role, you will make an impact in the following ways:

  • Lead the integration of advanced power solutions, including microgrids, battery energy storage systems (BESS), fuel cells, PV systems, generator sets, and switchgear, to deliver reliable and optimized customer solutions.
  • Collaborate with OEM customers and cross-functional teams to translate technical requirements into effective product and system designs.
  • Develop electrical single-line diagrams and integrated system layouts using AutoCAD to support successful project execution.
  • Drive machine and system optimization by ensuring products are correctly applied, installed, and validated to meet performance, quality, and reliability objectives.
  • Serve as the primary technical liaison for customers, providing guidance on product integration, installation requirements, and complex issue resolution.
  • Champion customer needs throughout product development, influencing design decisions and ensuring the voice of the customer is reflected in engineering solutions.
  • Advance innovation by identifying opportunities to improve system safety, performance, cost efficiency, and overall customer value.
  • Mentor and support engineers and technical team members while providing leadership on complex projects and critical engineering initiatives.

To be successful in this role, you will need the following:

  • Demonstrated expertise in application engineering, system integration, and product optimization within complex electrical, power generation, or energy systems environments.
  • Strong ability to interpret customer requirements, manage technical complexity, and deliver practical, high-quality solutions that drive business and customer success.
  • Proven capability to build trusted relationships, communicate effectively across technical and non-technical stakeholders, and influence project outcomes.
  • Experience utilizing analytical problem-solving methodologies, engineering tools, and data-driven decision-making to improve product performance and resolve technical challenges.
  • Ability to lead projects, mentor team members, and operate independently while balancing multiple priorities in a dynamic environment.

Education, Licenses, Certifications:

College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.

Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred.

Additional Responsibilities & Preferred Key Competencies:

  • Preferred experience designing and integrating microgrid systems that incorporate BESS, fuel cells, photovoltaic (PV) systems, generator sets, switchgear, and microgrid controllers.
  • Preferred proficiency with AutoCAD for developing electrical single-line diagrams and integrated power system designs.
  • Preferred knowledge of electrical and electronic system architecture, including inverters, converters, controllers, networking, and data acquisition systems.
  • Preferred familiarity with third-party control and power management platforms such as Deif and ComAp.
  • Utilize engineering tools and processes, including Analysis Led Design (ALD), installation quality practices, and technical specification management, to support informed decision-making and system optimization.
  • Demonstrate strong customer focus, resourcefulness, sound judgment, and the ability to navigate complex technical challenges while delivering results.
  • Build collaborative relationships across engineering, product development, sales, marketing, and customer teams to support successful project execution and long-term business growth.
  • Provide technical leadership, coaching, and knowledge transfer to less experienced engineers and project contributors.

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

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