IT Project Manager - Group Benefits

This is a 12 month contract opportunity and needs to meet Client full-time conversion policies. Those dependent on a work permit sponsor now or anytime in the future (ie H1B, OPT, CPT, etc) do not meet Client requirements for this opening.

Role Summary

Lead day-to-day delivery for the Group Benefits program by driving schedule, governance, and cross-functional execution. This role requires strong stakeholder management, proactive risk and dependency handling, and crisp reporting. The ideal candidate is a self-directed, action-oriented project leader who creates clarity, removes blockers, and keeps teams accountable

Key Responsibilities

• Own and maintain the integrated delivery plan (milestones, dependencies, sprint/release calendar, and key deliverables)
• Run delivery governance: workstream syncs, RAID management, decision and action tracking, and release readiness cadence
• Proactively identify and manage risks, issues, and dependencies; drive mitigation plans and escalations with recommended actions
• Coordinate across product, business, engineering, QA, and environment/release teams to ensure aligned execution
• Manage scope alignment and change control by documenting impacts to timeline, cost, and deliverables
• Produce executive-ready status reporting (weekly status, milestones, KPIs, forward look, and support requests)
• Facilitate stakeholder communications and ensure timely decisions to avoid delivery delays
• Support cutover and go-live planning (readiness checklists, runbook coordination, and go/no-go inputs)

Must-Have Qualifications

• 8+ years of project management experience delivering technology programs; insurance domain experience required.
• understanding of insurance products and operations
• Demonstrated success managing cross-functional delivery with multiple workstreams and vendor/onshore/offshore teams
• Strong governance discipline (RAID, action/decision logs, dependency management) and ability to operate with minimal direction
• Excellent written and verbal communication; ability to produce concise, leadership-ready update
• Experience with Agile, Waterfall, or hybrid delivery methods; comfort operating in ambiguity and evolving priorities

Nice-to-Have Qualifications

• Exposure to insurance platforms (EIS, Guidewire, Duck Creek, or similar
• Experience delivering supplemental or voluntary benefits (Hospital Indemnity, Accident, Critical Illness
• Experience supporting release/cutover activities in regulated environments

Behavioral Expectations (Critical)

• Highly proactive and action-oriented; does not require repeated follow-up
• Owns outcomes end-to-end and escalates risks early with options and recommendations
• Strong stakeholder presence; communicates clearly, calmly, and consistently
• Disciplined progress reporting and transparent status; no surprises

Tools / Technology (Preferred Exposure)

• Jira, Confluence (or equivalent backlog/documentation tools
• MS Project, Smartsheet, or equivalent planning tools
• Microsoft Teams and standard collaboration tools