Why This Role Stands Out
This on-site Level 2 ICT Support Engineer role at Unisys offers a fantastic opportunity to hone your troubleshooting and ITIL skills within a secure enterprise environment, directly contributing to the smooth operation of critical systems. If you're a proactive problem-solver with strong Windows and network experience, you'll thrive in this role where you can further develop your technical expertise. Apply today to join a reputable company and make a tangible impact!
Quick Overview
Job Description
Unisys is seeking a motivated Centre of Excellence (COE) Technical Support Specialist to join our national ICT team in Australia. This on-site role delivers Level 2 support within a secure enterprise environment, resolving incidents, diagnosing issues, and escalating when needed.
You will work with ServiceNow and ITIL-aligned processes to meet SLA targets and maintain quality ticket notes. Ideal candidates have strong Windows troubleshooting, VPN/network experience, and a proactive approach to
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