Staffing/Scheduling Specialist - VCVH Clinical Support (Per Diem, Variable)

At Northbay Health, the Staffing/Scheduling Specialist performs daily staffing functions for all assigned units in collaboration with the unit Clinical Manager, Clinical Nurse Supervisor, or designee. This position is responsible for the placement of registry staff and assists with secretarial, clerical, and receptionist support for the Clinical Support Services Department. The Staffing/Scheduling Specialist maintains effective lines of communication while ensuring the confidentiality of patient and employee information.

Primary Job Duties

• Supports the organizational mission, goals, and values.
• Ensures schedules for each department are submitted in a timely manner and are complete based on established core staffing requirements.
• Plans and executes daily staffing and scheduling decisions based on acuity, skill mix, and patient care needs in collaboration with appropriate unit personnel.
• Demonstrates the ability to make staffing decisions independently while collaborating with the Administrative Coordinator, Clinical Nurse Supervisor, or designee.
• Notifies and collaborates with the Clinical Manager, Clinical Nurse Supervisor, or designee regarding sick calls and leave-of-absence requests, including jury duty, bereavement leave, and other staffing-related situations.
• Schedules registry personnel appropriately.
• Monitors registry competency requirements and maintains registry credential files.
• Accurately enters data into the OptiLink database to generate daily patient acuity and staffing reports used to support staffing decisions for each shift.
• Follows an organized system for managing staffing requests, schedules, staffing matrices, and related documentation.
• Assists with secretarial, clerical, and receptionist support functions for the Clinical Support Services Department as assigned.
• Maintains confidentiality of information related to staff members, hospital operations, and departmental activities.
• Performs quality improvement and acuity audits as requested.
• Performs other duties as assigned.

Education

• Associate's Degree preferred.

Experience

• One year of previous hospital staffing experience preferred.
• Word processing experience required.
• Excel, Access, or other database experience preferred.

Skills

• Excellent organizational and communication skills.
• Able to work independently, organize workload, prioritize tasks, and exercise good judgment.
• General office skills.
• Able to handle heavy telephone traffic and work effectively with frequent interruptions.
• Ability to manage multiple types of stress in a highly demanding position.

Standards of Performance

• Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.

Physical Skills

• Attendance is an essential function of the job.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may participate in the following activities:
  • Clerical duties: 80%
  • Walking/standing: 20%
• Ability to lift up to 20 pounds from the floor to a counter.
• Must be able to move items across countertops, which requires turning and twisting motions.
• Manual dexterity required to perform general office duties.
• Ability to sit for extended periods of time.

Hours of Work

• 10-hour shifts with a 30-minute lunch period.
• Some weekend and holiday work is required.