Why this role stands out
As a Service Technician I with Securitas Technology, you'll gain valuable experience in a world-leading security solutions provider, honing your technical skills while directly contributing to client safety and operational excellence. This role is ideal for a proactive individual eager to solve complex problems and grow within a globally recognized company dedicated to making the world a safer place. Join a team focused on delivering unparalleled client experiences and advance your career in a dynamic industry.
Quick overview
Job description
Service Technician I | West Simsbury, CT, United States | On-site
This employer is a world-leading provider of integrated security solutions, dedicated to protecting and optimizing businesses globally. With a strong commitment to client experience and a purpose to help make the world a safer place, they offer a comprehensive portfolio of security systems and services. This organization fosters a culture of integrity, vigilance, and helpfulness.
The Role
- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application issues individually and as part of a team.
- Execute preventative maintenance tasks to maximize application availability and identify system faults.
- Perform routine configuration changes, including user permissions and application settings.
- Document all system modifications accurately through a digital change control tracking system.
- Produce quality technical documentation for both technical and non-technical audiences.
What You'll Need
- High School diploma or equivalent.
- C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
- Experience installing and troubleshooting low voltage equipment.
- Strong understanding of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
- Working knowledge of network communications and IP addressing.
- Strong working knowledge of Microsoft Office suite.
- Excellent problem-solving, analytical, and communication skills.
What's On Offer
- Paid company training and educational assistance.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- 401K with a 60% match up to 6% of salary.
- Company vehicle, laptop, and cell phone provided.
Apply via Haystack today!
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