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Service Technician I

Securitas TechnologyWest Simsbury, CT🇺🇸United States

Why this role stands out

As a Service Technician I with Securitas Technology, you'll gain valuable experience in a world-leading security solutions provider, honing your technical skills while directly contributing to client safety and operational excellence. This role is ideal for a proactive individual eager to solve complex problems and grow within a globally recognized company dedicated to making the world a safer place. Join a team focused on delivering unparalleled client experiences and advance your career in a dynamic industry.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationWest Simsbury, CT, United States
Microsoft Office

Job description

Service Technician I | West Simsbury, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting and optimizing businesses globally. With a strong commitment to client experience and a purpose to help make the world a safer place, they offer a comprehensive portfolio of security systems and services. This organization fosters a culture of integrity, vigilance, and helpfulness.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues individually and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications accurately through a digital change control tracking system.
  • Produce quality technical documentation for both technical and non-technical audiences.

What You'll Need

  • High School diploma or equivalent.
  • C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong understanding of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
  • Working knowledge of network communications and IP addressing.
  • Strong working knowledge of Microsoft Office suite.
  • Excellent problem-solving, analytical, and communication skills.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401K with a 60% match up to 6% of salary.
  • Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!

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