Project Lead / Records Specialist

Job Title: Project Lead / Records Specialist
Location: Onsite, - Washington DC
Work authorization:
Must have Publictrust clearance

Role Summary

Leads the technical delivery of the email and instant message recovery effort for Client. Directs ESI recovery, reconstruction and reporting in a Microsoft environment, and makes sure every deliverable meets National Archives and Records Administration (NARA) standards and the PWS deadlines.

Roles and Responsibilities

•        Conduct records management activities, applying advanced methods, techniques and technologies to problems of increasing difficulty.

•        Prepare goal-oriented project work schedules covering all eight tasks and the deliverables due at 45, 60 and 90 days after award.

•        Coordinate and undertake ESI management and analysis, in particular email and instant messages in a Microsoft environment (Exchange, Outlook, Teams, Skype for Business).

•        Coordinate data recovery activities across the ESI Specialists.

•        Task 1, Data Collection and Inventory: oversee inventory and processing of all files staged by the Government in the isolated staging environment. Give subject matter expertise to designated PCLOB IT personnel to identify, target and locate historical email artifacts, PST and OST container stores and communication remnants. Do not perform broad collection sweeps of production networks or cloud tenants. Deliver the Records Source, Custodian, and Storage Location Report (A04).

•        Task 2 and Task 3, Data Integrity and Analysis: oversee verification and repair of OST and PST files, and conversion of OST to PST. Review the statistics (item types, counts, first and last item dates, time distribution) and deliver the Data Integrity, Repair Summary, and Analysis Report (A05).

•        Task 4, Data Migration: oversee migration of OST and PST content into PCLOB's agency-furnished isolated staging repository in line with NARA guidance. Develop and document custodian tracking and duplicate-handling procedures (A06).

•        Task 5, Instant Message Data Discovery: direct the search for Skype and Teams instant message data in cloud storage, network folders and backups. Deliver the Instant Message Data Discovery Report with user-by-user message counts and date ranges (A07), and oversee consolidation of recovered IM data into NARA-compliant preservation containers.

•        Task 6, Email Records Reconstruction: lead reconstruction of email records user by user for the custodians the Government selects (approximately 100 to 140 former users), conforming to NARA standards for temporary and permanent records. Deliver the Reconstructed Email Records Log (A08).

•        Task 7, Protocol Evaluation: assess existing protocols and tools, in particular Microsoft Purview, used to keep electronic records usable, retrievable and intact. Deliver the Gap Analysis Report (A09) and recommendations on commercial or technical solutions to meet NARA recordkeeping requirements (A10).

•        Task 8, Training and Knowledge Transfer: identify training needs of IT personnel on electronic message and calendar record protocols and recommend the expertise and learning resources needed. Deliver the recommendations (A11).

•        Prepare statistical and narrative reports.

•        Evaluate archives for quality control.

•        Develop rules and procedures for maintaining records following NARA guidelines.

•        Prepare and update guidance that protects documents at each life cycle stage.

•        Support the Quality Control Plan (A01), the entrance conference and agenda (A02), and weekly status meetings and agendas (A03).

•        Safeguard Government property and information, follow PCLOB Rules of Behavior, and secure Government equipment and materials at the end of each work period.

Professional Experience

•        4+ years of relevant experience with the collection, management and storage of Electronically Stored Information (ESI), in particular email and instant messages in a Microsoft environment

•        Experience applying NARA records management standards, including temporary and permanent records disposition.

•        Experience with PST and OST recovery, forensic recovery and conversion tooling

•        Experience with Microsoft Purview and eDiscovery, Microsoft 365 GCC / Exchange Online.

•        Experience leading a small technical team and preparing project schedules and status reports for Government clients.

Educational Qualifications

•        Bachelor’s degree in information management, library and information science, computer science or a related field is recommended.

Other Requirements

•        U.S. citizen.

•        High Risk Public Trust investigation at the time of award.

•        Signed Non-Disclosure Agreement.

•        On-site at Washington, DC, No travel.

•        Availability for the entrance conference within 2 business days of award and weekly status meetings.

•        Ability to work in an isolated, offline staging environment.