Surveillance Operator

A Surveillance Operator is responsible for observing casino and property operations using surveillance technology to protect the company, team members, guests and assets.

• Operates all surveillance equipment.

• Make independent and good judgment decisions within proper policy and procedures.

• Monitor asset protection for the casino and guests.

• Monitor security protection for guests, pavilion and casino property.

• Monitor tables, slot operations poker tables, cage and count room activities

• Monitor non-gaming areas, including exterior perimeters

• Complete written logs of activities during the shift

• Prepare written observation and policy violation reports.

• Must be able to respond calmly in a crisis and stressful situation.

• Make every attempt to keep your duties discreet and confidential.

• Performs all other tasks that may be assigned in the future.

• Must be minimally 21 years old.

• Prior Table Games knowledge or surveillance experience preferred.

• High school diploma or GED required.

• Ability to read, write and speak in English.

• Excellent customer service skills required.

• Skill in developing and maintaining guest relations.

• Ability to establish and maintain an effective working relationship with management, staff, co-workers and guests.

• Have the ability to work in a stressful, high volume, energetic atmosphere.

• Team oriented; enjoys working with and assisting people.

• Maintain confidentiality of sensitive information.

• Ability to understand commands, questions and instructions from supervisors and co-workers.

• Ability to work flexible shifts.

• Must be able to sit for prolonged periods of time in close proximity to fellow employees.

• Work area is subject to variable temperatures.

• Be multi-tasked oriented.

• Requires eye/hand coordination and manual dexterity.

• Ability to distinguish letters and symbols; requires use of basic math.

• Requires the use of telephone and radio.

• Requires normal vision and hearing range.

• Understands and complies with policies and procedures, job description and other instructions.

Salary Range: $22 -24 per hour (Depending on Experience)
Benefits:
Full Time:
Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts